Have you figured out Facebook yet? It’s a little daunting to figure out how to use it to connect with customers. First, the good news: based on its study of 1,500 Facebook users, ExactTarget concluded that 38 percent of online U.S. consumers “Like” (formerly “Fan”) a brand on the social networking site. And the average […]
September 9, 2010
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Apple is inserting a social network called Ping into iTunes. It will allow music fans to connect and follow musicians. It sounds pretty powerful. Apple should make sharing your music interests as easy as buying your music. And it gives the musicians a way to market directly to fans and find new fans. If this […]
September 2, 2010
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How to bring civility to comments
Reader comments are like the weather. Everyone loves to complain about it. But no one has a clue about how it works. But Howard Owens is one of the pioneers in online news. I’ve been following his thoughts since I began my online career. He has a strong grasp of strategy. So when Howard has […]