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Three anthropologists walked into a Starbucks

by Carl Natale on September 15, 2013

I don’t need a degree in anthropology to tell you that the local Starbucks staff is very friendly and well trained in welcoming customers. But apparently it helped three anthropologists figure out that Starbucks was friendlier than local coffee shops in Boston. What’s really interesting is how Kevin Hartnett begins writing about it in Boston.com: […]